Shop by Brand
Shop by Price

Privacy Policy

This Privacy Policy governs the manner in which Island Numismatics T/A Island Stamps and Coins collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.islandstampsandcoins.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by Island Numismatics T/A Island Stamps and Coins.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may, however, visit our Site anonymously. Users may be asked for, as appropriate, name, email address, mailing address, phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users are responsible for the accuracy of the personal identification information provided. We encourage you to keep your contact information up to date. If we find your information to be inaccurate though our own checks, we will update your personal information accordingly.

Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. Users may review, update, correct or delete their personal identification information at anytime by logging in with your email and password and navigating to the Personal Details page of the User account.

Users have the following rights with respect to the personal data we hold:

  • The right to be informed what personal identification information we hold about you;
  • The right of access to what personal identification information and supplementary information we hold;
  • The right to rectification of any personal identification information if it is found to be inaccurate or out of date;
  • The right to erase any personal identification information where it is no longer necessary for us to retain such data;
  • The right to restrict processing of your personal identification information , if you believe the data we hold to be inaccurate;
  • The right to data portability allows Users to have their personal identification information transferred to another data controller;
  • The right to object to the processing of personal identification information where processing is based on legitimate interests, the performance of a task in the public interest/exercise of official authority, direct marketing and processing for the purposes of scientific/historical research and statistics;
  • The right not to be subject to automated decision making, including profiling of Users personal identification information.

Users may update their personal identification information at anytime by logging into their account and chosing Personal Information. Users may also request that Island Stamps and Coins make changes to their personal identification information that we hold by contacting us here.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information such as IP address and information collected through cookies.

How long we keep your personal identification information    

We keep your personal identification information for as long as we are required to satisfy our business and legal requirements; usually no more than 2 years after your last order. Once the personal data is no longer required, it is either deleted or anonymised.

Web browser cookies      

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Our Site may use "cookies", small text files stored on your computer, to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

The cookies we use, and what we use them for

PHPSESSID 
The "PHPSESSID" cookie is required so that the Site can recognise the same User clicking from page to page. Without it, every page would be treated as the first visit to the Site, and anything added to the shopping basket would be removed with each page change. This cookie will expire when the browser is closed.

Session
The "session" cookie is set for the User's convenience. Island Numismatics T/A Island Stamps and Coins sets this with a copy of the initial PHPSESSID so User’s can be classed as "returning" and the contents of their shopping basket will still be available. Login details are also saved within this cookie for User’s who sign in with an email address and password (the password is encrypted). These login details are saved so that Users can remain logged in when returning to the Site. If the user signs out, their login details are removed from the cookie.

__utma, __utmb, __utmz
These cookies enable the function of Google Analytics. This software helps us analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience. The data stored by these cookies can be seen only by Island Numismatics T/A Island Stamps and Coins and Google and never shows any confidential information.

For further details, visit: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies#cookiesSet

Users who 'share' content with friends through social networks such as Facebook and Twitter may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

View the Help section of your browser for more information on how to Manage Cookies.


How we use collected information

Island Numismatics T/A Island Stamps and Coins may collect and use Users personal information for the following purposes:

  • To run and operate our Site
    We may need your information to display content on the Site correctly.
  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To manage product reviews and ratings
    We may use third party service providers to help us manage product reviews and ratings left by Users.
  • To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as email newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your consent.

Electronic newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

Island Numismatics T/A Island Stamps and Coins has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Contacting us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us.

This document was last updated on May 17, 2018.

Call Us: 0843 289 9298   Mon - Thu: 9am - 5pm